“I would like to thank you for the professional way you have gone about your business and would like to use your services in the future”
P. Delicata (Landlord)
"Being expats recently arrived in London and with previous experiences living in 2 different foreign countries we knew that finding a new place to live was not going to be an easy task, especially when you have two cats as flatmates. Fortunately we met Neel and within one week we were signing a contract for a lovely flat in lovely Blackheath. We found his help invaluable, guiding us and keeping us constantly updated throughout the whole process and would definitely recommend him to anyone looking for a very friendly and professional service."
D. Tovar (Tenant)
"As a first time landlord, I would not hesitate to recommend Neel for finding tenants as he has provided such a personal and professional service from the very outset, and has offered such good advice and recommendations to a landlord who didn't really know what they were doing. The regular updates on all viewings were far more detailed than any other letting agent would ever offer, and nothing was ever a problem. Neel has been friendly and honest throughout, and I would definitely use him again. Thanks for all your help and hope business is going really well for you."
F. Williams (Landlady)
"We recently moved into our new home after being shown the flat by Neel. I cannot say enough good things about the service we received from him right from the word go. We found a different flat online and after being shown around by Neel we discussed why it wasn't suitable for our needs. He took on board all of our comments and specific requests (yes, he listened to us) then straight away took us to view a flat that had just come on to the market. It was exactly what we were looking for and better than anything else we had seen both in person or online - we cancelled the rest of our viewings scheduled for that day there and then. Neel negotiated with the landlord to get us all mutually agreeable terms and was always available both via phone and email to ensure everything ran smoothly. Having had a traumatic and expensive experience with our previous estate agent, we were in disbelief as to how Neel made the process so easy and transparent. Everything was just perfect and I wish all estate agents could act with such respect, responsiveness, kindness and professionalism! The only negative comment is that he won't be managing our flat going forward, but Neel assures us that our Landlord is great and I believe him 100%."
R. Reid (Tenant)
"Despite my reservations about agents and never having used them before - despite being a landlord several times over, Neel provided me with an incredibly patient, comprehensive and flexible service. It turned out to be me who tested his resolve on occasions and he never wavered and got me the ideal tenant I couldn't find. He's essentially the 'Jerry McGuire' of agents - highly personalised dealings that are of real value rather than trying to make a quick buck. It's all true Neel- you were very patient with me!"
A. Bajwa (Landlord)
"I have to say that the service you offered was marvellous, always in contact and always answered all our questions, I would have no hesitation on using you again and dealing with yourself again. A marvellous experience. "
S. McCarthy (Tenant)
"Neel offers a professional, helpful and honest service to his clients. He stands head and shoulders above any other agent we have used in the past and we cannot recommend him highly enough - he has restored my faith in good customer service."
K. Allen (Landlords)
"I've had a great experience with Neel in finding my ideal flat. The service was excellent, friendly and very honest unlike most agents. I would recommend him to everyone as they are great at finding what's right for you. I found the whole process very helpful and smooth. Overall 10 out of 10!"
N. Azam (Tenant)
"Neel is both knowledgeable and helpful. His legal background ensures that he has the capacity to focus in on the essence of a problem, he listens and his advice and solutions are both logical and insightful. What's more he's an honest broker and works to make sure that both landlord and tenant are satisfied so it's win-win all round"
M. Graham (Landlords)
“Thank you for being such an amazing landlord. You, by far, have been the best landlord I have ever had. Thank you for everything you've done for us over the past year and a half.”
H. Wilson (Tenant)
“STRONGLY RECOMMEND. Gives excellent service. No lies and hidden charges sprung on you like other estate agents plus LOW commission. My property was let in less than two weeks of going to this agent. Go for it!”
G. Amarteifo (Landlords)
“I'd like to thank you for being such an attentive agent - for my part I will ensure we comply with all our requirements as per the tenancy for our check- out. When we return to the UK, I would like to re-engage your services.”
T. Riding (Tenant)
“Very professional service. The paint job was completed at a very reasonable price. Neel kept me informed on the progress of the job throughout and offered to pick up paint I had ordered at no extra cost. It was also good to work with someone who understands the wider issues of managing and maintaining property”
C. Roberts (Property Maintenance Client)
“Neel redecorated our one bedroom flat. He was very professional - briefed us on what it would cost. Gave us a thorough run through of what we needed and the work was carried out on time and within budget. I am happy with the job and would recommend him."
R. Wilkin (Property Maintenance Client)
“Neel redecorated our three bedroom flat. The work was good. He was very professional, on time, clean and tidy and reliable. I am happy with the work done and would recommend him.”
S. Olatunji (Property Maintenance Client)
“I would strongly recommend Macks Properties for an honest friendly service. I have a tenant turn around for a flat which required multi skill which was completed on time at a competitive price. I was nervous in handing my keys over to a company I did not know but not hesitate using the service again.”
B. Crabb (Property Maintenance Client)
"I will be using Macks Properties again; they have been a pleasure to work with, going the extra mile to make things right for the customer. I was very happy to leave them in my property whilst I was not there. Highly recommended."
N. Hankinson (Property Maintenance Client)
